rang them as our speed is being zapped to unusable speeds
got cut off 3 times in a row
now have to wait 24 hours for them to sort it to get a refund for our months (probably more) of crap broadband
even then theyre fobbing us off
we want to leave, have until august to leave i think
(from what i read, its over subscription of the network down here due to students)
peak time drops (to 4.0kbs download)
was reading that some people can get their fees wavered
(by 3 different phones calls (each stating different fees)and 3 different reps!)
when i ring the line seems to go dead when i mention compensation
coincidence i think not
i think its because its not in their auto-replys
'compensation - hang up'
so, we want the cheapest yet best broadband provider, ideally on a 1 month or 3 month contract as we may be moving soon ish
and we want phone in with that too (probably getting freeview tv)
also needs to have upto 20mb speed (but happy with my current VM 1omb when it works!)
and unlimited download, no caps (but fair usage is generally fine)
and no speed drops
any help?
it WILL NOT be virgin OR sky
had problems with both!
also, we need info/advice/help on leaving virgin media
in particular, will they still keep it on 'a month in advance' so to speak. i.e we leave today but have our stuff for another month? (so we can sort another provider up)
and we need help on how to leave and not pay fees!
please help
p.s if you cant help, have a rant about your ISP!
got cut off 3 times in a row
now have to wait 24 hours for them to sort it to get a refund for our months (probably more) of crap broadband
even then theyre fobbing us off
we want to leave, have until august to leave i think
(from what i read, its over subscription of the network down here due to students)
peak time drops (to 4.0kbs download)
was reading that some people can get their fees wavered
(by 3 different phones calls (each stating different fees)and 3 different reps!)
when i ring the line seems to go dead when i mention compensation
coincidence i think not
i think its because its not in their auto-replys
'compensation - hang up'
so, we want the cheapest yet best broadband provider, ideally on a 1 month or 3 month contract as we may be moving soon ish
and we want phone in with that too (probably getting freeview tv)
also needs to have upto 20mb speed (but happy with my current VM 1omb when it works!)
and unlimited download, no caps (but fair usage is generally fine)
and no speed drops
any help?
it WILL NOT be virgin OR sky
had problems with both!
also, we need info/advice/help on leaving virgin media
in particular, will they still keep it on 'a month in advance' so to speak. i.e we leave today but have our stuff for another month? (so we can sort another provider up)
and we need help on how to leave and not pay fees!
please help
p.s if you cant help, have a rant about your ISP!
