I missed your end-of-year update and have to say I'm impressed with how far you've come since we first talked about this; it really does look like a proper bike shop: nicely cluttered!
The new premises look interesting too: any rear access?
I know what you mean about being reluctant to charge adequately: just built two Winter trainers and am out-of-pocket on both of them; just as well I'm not doing it for a living! I guess that's the problem with turning your hobby into a business...
Anyway, here's to a prosperous 2014!
PS What's that red and white frame hanging by the door? Looks lovely! I've got a nice 27" wheelset (fixed/free, BHC hubs, Dunlop rims) you can have for postage: PM at "the other place" as I don't get here so often.