Dealing with reluctant measurers..

Is it that they just don't want to, or have no idea? I have sometimes just asked for bb-saddle tip, saddle tip to bars, and BB to bars. Only works if a complete bike, but gives a good idea of if I can make it work
 
I've taken a screenshot of a frameset a seller has had for sale and marked on the screenshot where to measure. Trying to explain to some folk who don't know much about bikes about what measurements you want can be hard work.
 
I am just amazed when someone can't seem to find a tape measure, or can't be bothered. What is it with people advertising things and then seeming like they care not about selling them? That goes for so many occasions; though this is local. I still won't go and do their work for them.
 
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