Evri problem with a twist

[Markybeau]

Anyone had an invoice arrive via email claiming a parcel could not be delivered, with the correct tracking number in the email, and a link to the evri website which then shows it as having been delivered?

I'm a bit foxed by this as I know the parcel has been delivered. The buyer confirmed it, and evri's own tracking information confirms it. Yet I'm being invoiced for £10.80 because the courier couldn't deliver it, yet he/she did - wtf?

The email looks professional, the grammar and spelling is good. The email address looks legit, but the claim in the email is false. Am I missing something, or is this a scam?

 

[nicklej]

I had a similar legitimate experience but in my case the package was never delivered. So I would say it could be legit. It is possible to call Evri which is what I did when I thought it was a scam. I wasn't aware there would be a charge for non-delivery right away.

 

[bagpuss]

Scam.

 

[Spudalumps]

Its cheeky that they charge for non-delivery didn't know that was a thing!

 

[Antstark]

Its cheeky that they charge for non-delivery didn't know that was a thing!

It’s not …scam

 

[Chopper the ex Copper]

Scam or real, wipe your arris on it and forget about it.