I'd an older Moto V2 brake i got from ebay about 5 years ago i bought to service.
I removed the old pistons, both of which were knackered and took out the seals, had a cursory look for replacement bits, found a couple of Moto pistons,bought replacement seals which turned out to be wrong.
The seals i'd got- following Hopes product details on their site were wrong because it lists the 2007 V2 and the 2010 V2 as having the same seals, and today that is true. but it was clear that the seals i'd bought HBSP207 were clearly wrong because they were too thin for the seal recess. A measurement put the old seals at 2.5mm deep, and the 2007/2010 seals at 2mm deep.
Thinking i'd made the mistake of getting the wrong year, which from the packet they came in was for the 2010 caliper, I thought it best to go only with the product number.
The difference appeared to be the 2007 seal was HBSP207, and the 2010 seal was actually designated HBSPC41:TV2(obviously Tech V2) despite the exploded diagram showing both calipers having the same seal product code I guessed someone at hope had messed up.
I thought it best to find the seals that were specifically labeled Moto V2 seals HBSP207. Ordered a 2nd pair, fitted and these also turned out to be too narrow for the recess - (What was happening was the seal recess was too deep for a 2mm seal and the seals fitted were sitting below the level of the caliper body,) but by now I'd bought both types, and both being wrong there had to be a 3rd V2 caliper not listed on Hopes site.
So I phoned Hope.
Spoke to a Johnny. And during the conversation, especially when i mentioned the different sizes - 2.5mm and 2mm did he have a memory that there was indeed a 3rd caliper that took a 2.5mm seal, but one of the pro teams was having problems with them so they rejigged the caliper seal recess to 2mm and this is now the standard size for all their seals- x2,v2,etc etc
Looks like I got the right bloke on the phone One of the other technicians or staff likely wouldnt have known about this first caliper.
Johnny assured me he would send out a pair of the early seals, but a few days later got an email from him, saying they'd searched high and low but couldnt find any, but then assured me he would send other seals that would fit and work fine.
I awaited my package
A few days later a rather larger than expected package arrived, i guessed it was from hope.
In it was a note - Goodwill gesture - A new pair (2 of) Tech3 V2 calipers . Holy S***
I guessed they couldnt find any seals at al and had sent these as way of a sorry probably for messing up on the product codes and the fact they'd promised me seals and found they couldnt actually deliver.
Sent the thank you thank you thank you thank you thank you email
So that odd little ebay purchase has returned dividends in the shape of a brand new pair of V2 calipers.
Again, a big thanks to Hope, not only for these new brakes, but for the time and effort put in to helping me find out what exactly was wrong and if not rectifying it, producing a solution that made me very happy.
I removed the old pistons, both of which were knackered and took out the seals, had a cursory look for replacement bits, found a couple of Moto pistons,bought replacement seals which turned out to be wrong.
The seals i'd got- following Hopes product details on their site were wrong because it lists the 2007 V2 and the 2010 V2 as having the same seals, and today that is true. but it was clear that the seals i'd bought HBSP207 were clearly wrong because they were too thin for the seal recess. A measurement put the old seals at 2.5mm deep, and the 2007/2010 seals at 2mm deep.
Thinking i'd made the mistake of getting the wrong year, which from the packet they came in was for the 2010 caliper, I thought it best to go only with the product number.
The difference appeared to be the 2007 seal was HBSP207, and the 2010 seal was actually designated HBSPC41:TV2(obviously Tech V2) despite the exploded diagram showing both calipers having the same seal product code I guessed someone at hope had messed up.
I thought it best to find the seals that were specifically labeled Moto V2 seals HBSP207. Ordered a 2nd pair, fitted and these also turned out to be too narrow for the recess - (What was happening was the seal recess was too deep for a 2mm seal and the seals fitted were sitting below the level of the caliper body,) but by now I'd bought both types, and both being wrong there had to be a 3rd V2 caliper not listed on Hopes site.
So I phoned Hope.
Spoke to a Johnny. And during the conversation, especially when i mentioned the different sizes - 2.5mm and 2mm did he have a memory that there was indeed a 3rd caliper that took a 2.5mm seal, but one of the pro teams was having problems with them so they rejigged the caliper seal recess to 2mm and this is now the standard size for all their seals- x2,v2,etc etc
Looks like I got the right bloke on the phone One of the other technicians or staff likely wouldnt have known about this first caliper.
Johnny assured me he would send out a pair of the early seals, but a few days later got an email from him, saying they'd searched high and low but couldnt find any, but then assured me he would send other seals that would fit and work fine.
I awaited my package
A few days later a rather larger than expected package arrived, i guessed it was from hope.
In it was a note - Goodwill gesture - A new pair (2 of) Tech3 V2 calipers . Holy S***
I guessed they couldnt find any seals at al and had sent these as way of a sorry probably for messing up on the product codes and the fact they'd promised me seals and found they couldnt actually deliver.
Sent the thank you thank you thank you thank you thank you email
So that odd little ebay purchase has returned dividends in the shape of a brand new pair of V2 calipers.
Again, a big thanks to Hope, not only for these new brakes, but for the time and effort put in to helping me find out what exactly was wrong and if not rectifying it, producing a solution that made me very happy.
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