mmm, it asking to install the 'Japanese' on your pc, I wouldnt do that, it's hard to get the email which that all you need, maybe some pc wizards here can help.
Hmmm.. surely it's a case of retracing the buyers? I guess that the frame as sold on to somebody english speaking who presumably may have sold it on again, can't imagine it has passed through too many hands..
Twas a lovely build though. One of my favourite BOTM's, much nicer than a Trimble