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Rob, I quite like that feature and have used it a few time. Lets me know where the pm started both ways. I suppose as it from the topic it a private reply to that thread.
It only takes a few seconds to change the title.
I can see how as a seller if the buyer doesn't change it and you then forget to change it with your reply it can confuse you. I guess just get in the habit of replying changing the title on the reply. Though the software does now keep all topic linked together for easy scanning through previous chat.
Not sure if changing the title breaks that, something to test out.
It only takes a few seconds to change the title.
I can see how as a seller if the buyer doesn't change it and you then forget to change it with your reply it can confuse you. I guess just get in the habit of replying changing the title on the reply. Though the software does now keep all topic linked together for easy scanning through previous chat.
Not sure if changing the title breaks that, something to test out.