moonlite
Kona Fan
So I emailed Thomson and got this reply
We generally advise that components be replaced every 3-5 yrs based on usage as all metal is subject to fatigue, especially those with clamping pressure applied. Thermal expansion through the seasons and while in storage also affects the material (non climate controlled storage).
As the component is outside of the warranty time frame, I can only offer you a 50% discount off a replacement part (same model) through our webstore. We would just need you to send in the old part along with a copy of this email chain. Once received, the coupon code would be emailed to you. Coupons can not be used on clearance/refurbished items.
These stems are £70 and you're expected to change them 3-5 years! WHAT A JOKE
Product liability arse-covering at its finest. The parts are used in vigorous outdoor pursuits, but climate controlled storage is the only way to ensure they don't deteriorate . . .