It was pretty easy for them to do, the paint shop was next door (almost) to the frame shop and not far from where they assembled the bikes.
These days, the build shop and the paint shop might be next door to each other, but they are both several thousand kilometres from where the warranty department sits, and might take 4 months to arrive.
(I've had a few frames go through the paint shop more than once)
These days, the build shop and the paint shop might be next door to each other, but they are both several thousand kilometres from where the warranty department sits, and might take 4 months to arrive.
(I've had a few frames go through the paint shop more than once)