Re:
thanks for that, don’t disagree with what was said, I wrapped the tubes in cardboard tapped them, had foam tubes in there, large bubble wrap but still got scratched albeit it very slightly. Even being 22 year old bicycle that was not sold as mint (and collection only) the buyer was not happy, - I have just polished out the 2 small scratches with T cut. Sadly in returning the buyer did not wrap the seat tube, cassette was straight against it and now scratched through to the bare metal and dented where the box looks to have been on its side and weight put on it. On the way back to me holes now in both sides of the box, headset and brake parts missing, and in his opinion all my responsibility!
I was asking about experiences of claims, anybody know how they tend to pan out?
thanks for that, don’t disagree with what was said, I wrapped the tubes in cardboard tapped them, had foam tubes in there, large bubble wrap but still got scratched albeit it very slightly. Even being 22 year old bicycle that was not sold as mint (and collection only) the buyer was not happy, - I have just polished out the 2 small scratches with T cut. Sadly in returning the buyer did not wrap the seat tube, cassette was straight against it and now scratched through to the bare metal and dented where the box looks to have been on its side and weight put on it. On the way back to me holes now in both sides of the box, headset and brake parts missing, and in his opinion all my responsibility!
I was asking about experiences of claims, anybody know how they tend to pan out?