Re:
A bit of googling produced this:
http://bluelug.com/contents/international_shipping/
hope it helps!
HOW TO ORDER
We accept orders from overseas only by email.
international@bluelug.com
HOW TO SHIP TO YOU
We send our products to overseas only by EMS
(Express Mail Service from Japan post office).
http://www.post.japanpost.jp/int/ems/index_en.html
PAYMENT
We accept only PayPal for international payment transaction.
paypal
https://www.paypal.com
*please note that we cannot accept the payment with
credit cards and bank transfers.
PROCEDURE
1.Please send email with following information to
international@bluelug.com
※please copy&paste following.
【order information】
・name of items（inc. color or size)
・qty of items
・please copy & paste the URL of items
【receiver information】
・name of person
・address
・phone number
・email address
(PayPal bill notification will be sent to this email address)
2.we will inform you the total amount including the shipping.
3.Your order will be shipped out after we confirm our receipt of the total amount.
4.After shipping I will send you the tracking number.
If you would like to track the shipment please visit the Japanese Post Office website.
https://trackings.post.japanpost.jp/ser ... ?locale=en
Average delivery time is 3 days to 1 week after shipping.
*Please note that depending on the situation of delivery transport, customs clearance,
and local handling conditions, the number of days will differ.
*Please note that your order will be automatically cancelled if we do not receive
the total amount within 1week we send notification.
*Please note that we will only mark items as merchandise. Falsifying customs declarations or
having an item marked as “gift” in order to avoid customs fees is classified as mail fraud and is a felony.
RETURN POLICY
Return and exchange are not acceptable for international shippings.
We do not accept the return and exchange according to your convenience and for any reasons.
In case the item is shipped back to Japan due to imposibility to deliver,
carriage for return will be charged to you.
☆Please feel free to contact us if you have any questions.
e-mail:
international@bluelug.com
