I worked in a factory that had a similar philosophy ....Screwdriver?
I think they only get pliers.
One of our saturday guys worked at halfords Eastville Bristol - when he asked where the proper cycle tools were, they told him to bring his own
Over 50 years ago I worked at the New World gas cooker factory, probably the worst engineering works in UK. Even there we didn't send out cookers with the burners upside-down. Well, not often....
we are being watched.the seller did put this in the listing so it doesnt look like it was done by halfords.
"Realised I have taken photos with the front tyre the wrong way around. Bike has been kept in the garage with the handle bars loosened and turned sideways to save on space. This is not an error upon service. Just needs turning around and tightened. Front wheel is also removable with a pin for easy storage or transport".