I know you all love reading this stuff 
Finally found a fairly well reviewed HT frame, in XL, and this is my 2nd only new frame my size.
Seller accepts £115, new other.
Arrived about 3 or 4 day later.
I open, and the frame is sitting int he box loose with a bubble wrap bag.
Straight away I can see the headtube is dented, and no way a headset would fit, plus likely too bad to heat and tap back out.
All the foam packaging, the plastic support bits, the rolled up cardboard. All in there, none of it fitted. The foam protector box for the headtube was there, with its 2" thick foam. One little bit of tape that held it on, so I could see he hadn't fitted it and it had fallen off. No secondry bit of tape. Same with the other bits, the original bits of tape and no more placed on(clinical inspection )
Sent via DPD (infer what you will )
Contact seller. and duly send some pics(on my Dartmor Primal 27.5 thread)
Seller starts off claiming there was no dent when sent, look at the pictures. Bit of an odd thing to say I thought. Obviously it was a damage in transit thing. No need to introduce those points :?
His next email
(I at this point insist we correspond inside ebay )
Again telling me theres no dent LOOK LOOK NO DENT :shock:
My sisters at my shoulder here and the look of 'it was bloody damaged before it went in the box look'
Obviously I reiterate damaged in transit. I'll return, you claim parcel insurance.
Comes back that its my fault because I did not open the box and check the contents upon receipt, thus finding the damage at the front door, then rejecting it for the driver to return to the depo i would think.
I explained the delivery driver, isn't a return or pick up driver, and that i cannot do the check. Its a case of open, find damage,contact sender, arrange return, refund and then the sender, him would claim via DPD
He's adamant that because I didn't check it, its all my fault, and the onus is now all on me and theres nothing he can do.
I know, but I realized I was dealing with an IQ ranging between 85 and 90 and that it only works in his head the way he thinks it should work for him. :facepalm:
Sounds a complete dickhead, but either way im out return postage, plus he sounds like the tantrum type, so I can only hope he doesnt then damage the parcel further, just to cause a nuisance.
I think ill maybe construct a hardboard box to put his in :? ensure there can be no later claims of further damage to the packaging.
Thankfully these days i can print off a label, which is scanned upon its delivery, and its that scan initiates the refund. I think :? Rather than the seller taking the buyer for a time wasting ride.
Crazy.
Finally found a fairly well reviewed HT frame, in XL, and this is my 2nd only new frame my size.
Seller accepts £115, new other.
Arrived about 3 or 4 day later.
I open, and the frame is sitting int he box loose with a bubble wrap bag.
Straight away I can see the headtube is dented, and no way a headset would fit, plus likely too bad to heat and tap back out.
All the foam packaging, the plastic support bits, the rolled up cardboard. All in there, none of it fitted. The foam protector box for the headtube was there, with its 2" thick foam. One little bit of tape that held it on, so I could see he hadn't fitted it and it had fallen off. No secondry bit of tape. Same with the other bits, the original bits of tape and no more placed on(clinical inspection
)Sent via DPD (infer what you will
)Contact seller. and duly send some pics(on my Dartmor Primal 27.5 thread)
Seller starts off claiming there was no dent when sent, look at the pictures. Bit of an odd thing to say I thought. Obviously it was a damage in transit thing. No need to introduce those points :?
His next email
(I at this point insist we correspond inside ebay )
Again telling me theres no dent LOOK LOOK NO DENT :shock:
My sisters at my shoulder here and the look of 'it was bloody damaged before it went in the box look'
Obviously I reiterate damaged in transit. I'll return, you claim parcel insurance.
Comes back that its my fault because I did not open the box and check the contents upon receipt, thus finding the damage at the front door, then rejecting it for the driver to return to the depo i would think.
I explained the delivery driver, isn't a return or pick up driver, and that i cannot do the check. Its a case of open, find damage,contact sender, arrange return, refund and then the sender, him would claim via DPD
He's adamant that because I didn't check it, its all my fault, and the onus is now all on me and theres nothing he can do.
I know, but I realized I was dealing with an IQ ranging between 85 and 90 and that it only works in his head the way he thinks it should work for him. :facepalm:
Sounds a complete dickhead, but either way im out return postage, plus he sounds like the tantrum type, so I can only hope he doesnt then damage the parcel further, just to cause a nuisance.
I think ill maybe construct a hardboard box to put his in :? ensure there can be no later claims of further damage to the packaging.
Thankfully these days i can print off a label, which is scanned upon its delivery, and its that scan initiates the refund. I think :? Rather than the seller taking the buyer for a time wasting ride.
Crazy.
